What is cultural competence?
Cultural and linguistic competence is a set of congruent behaviors, knowledge, attitudes, and policies that come together in a system, organization, or among professionals that enables effective work in cross-cultural situations
What is cultural competency in health care?
The ability of healthcare providers and organizations to meet the cultural, social, and linguistic needs of their patients
What does culture encompass?
A person’s learned beliefs, thoughts, and behaviors, their values, customs, and traditions, their communication style, their views on relationships, and the different ways they interact with others
What factors shape culture?
Race, ethnicity, nationality, heritage, socioeconomic status, education, and other factors
What must a culturally competent healthcare professional consider?
All aspects of an individual's culture to achieve cultural competence
What is diversity?
Distinct qualities, backgrounds, characteristics, and beliefs which make us different from each other either as individuals or as groups
What is race?
An identified group of individuals of the same species who have identifiable biological traits passed from one generation to the next
What is ethnicity?
A cultural, linguistic, religious, racial, or national heritage which identifies an individual with a group of individuals
What is a minority?
An identified group of individuals which has little power or representation in a given society
What is gender?
The state of being male or female (typically used with reference to social and cultural differences rather than biological ones)
What is religion?
A particular system of faith and worship
What is age?
The length of time that a person has lived